Accessibility

Frederick Health Hospital is committed to making our facilities and medical services accessible for all. As the hospital footprint changes and grows, we are constantly monitoring our environment for ease of access.

If you are a patient or visitor with a disability and would like to offer an observation or concern about our campus facilities and services, please contact Janet Harding, Section 504/Title VI Coordinator, by calling 240-566-3465.

Parking

Designated parking spots are available in all surface parking lots, and inside of the parking garage. Accessible parking is located on every floor of the garage near the patient and visitor elevator tower. If you need assistance getting to or from you car or have a question about parking, please call 240 566 3300.

Wheelchairs

Wheelchairs are located at each entrance for your use while on hospital property. If you need help finding a wheelchair or safely moving from your vehicle to a wheelchair, please ask the parking attendant on duty, who will call for someone who can assist you.

Deaf and Hard-of-Hearing Services

RID Certified Sign Language interpreters are provided upon request. When possible, make your request in advance by calling Scheduling (240-566-3400) to make your medical appointment. Otherwise, notify your nurse at any time throughout your admission. Interpreting Services can be reached at 240-566-4351 to request an interpreter.

Our Statement to Patients (Patient Rights & Responsibilities)

In some instances, VRI (Video Remote Interpreting) may be utilized if the staff or agency interpreters are not immediately available. Video Phones, provided by Sorenson Communications, are available upon request to be brought to the patient bedside.

Request A Sign Language Interpreter

Service Animals

Service animals are welcome at Frederick Health Hospital. The Americans with Disabilities Act (ADA) defines a Service Animal as a dog, or in rare cases, a small horse, “that is trained to do work or perform tasks for the benefit of a person with a disability.” Therapy dogs, companion animals, or domesticated pets do not fall into this category and should not be brought to the hospital.