Billing & Financial Assistance
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Frederick Health Hospital
For questions about your bill or account or to request an itemized bill, contact the Frederick Health Hospital billing office by phone or mail.
- Phone: 240-566-3055
- Hours of Operation: Monday - Thursday 8:00 a.m. - 7:00 p.m. l Friday 8:00 a.m. - 5:00 p.m.
Detailed Information about Visiting the Cashier’s Office
Frederick Health offers an online payment service where you can securely submit payments to Frederick Health Hospital. By using your credit or debit card, making a payment is now fast, easy and convenient and can be done 24 hours a day. We accept Visa, MasterCard, Discover and American Express. Once you have completed your payment, please print a copy of the payment transaction for your records. Most payments are posted to accounts within 24 hours of payment.
Frederick Health Medical Group
For questions about your Physician bill/account please call the Central Billing office for Frederick Health Medical Group (formerly Monocacy Health Partners, LLC) at 240-439-8913. Hours Monday - Thursday 8:00 a.m. to 7:00 p.m., Friday 8:00 a.m. - 5:00 p.m.
Address: Cashier’s Office, 400 West 7th St, Frederick, MD 21701
Hours of Operation: Monday through Friday 8:00 a.m. - 4:00 p.m.
Frederick Health Medical Group makes it easy for you to submit secure payments online, which makes payments fast, easy, and convenient 24 hours a day. You can pay online using our online payment service by clicking the practice links above. We accept Visa, MasterCard, Discover, and American Express. Once you have completed your payment, please print a copy of the receipt for your records. Most payments are posted to the account within 24 hours of making payment.
Address to mail payments: PO Box 744688, Atlanta, GA 30374-4688
Contracted Providers
Certain Frederick Health services are performed by contracted providers and are not employees or agents of Frederick Health. Contracted providers bill separately for their services, consultations, and interpretations; and may or may not participate with your insurance coverage.
For questions about related bills or accounts, please contact the appropriate billing office below:
- Sound Physicians Emergency Medicine of Maryland - 253-341-6327
- US Anesthesia - 888-325-6084 (last name A-G) and 516-986-2274 (last name H-Z)
- Gregory Gagnon, MD, Universal Health Network - 111 Loder St, Hornell, NY 14843 l 888-846-5527
- Johns Hopkins Affiliated Physicians - 240-397-7004, Fax 301-668-7008
- Johns Hopkins University - 410-933-1200
- Kusum A.R. Kalavar, M.D., P.A., Frederick Pathology Consultants - 410-931-0400
- Medical Account Services - 800-889-4939
- Radiology Associates of Frederick - 844-279-5009/https://patient.ezmedinfo.com/RAF1
The above list includes the majority of our contracted provider groups but may exclude certain groups or subcontractors. Please contact the specific group by using the number/contact shown on your medical bill or reach out to your insurance company.
COVID-19 Laboratory Testing
Average Pricing of Common Procedures / Tests
Revised April 27, 2020
CPT Code - 87635
Procedure/Case Description - COVID-19 Testing
Average Cost - $100.00
Apply Online for Financial Assistance
Frederick Health Hospital has a Financial Assistance Program available for patients who find that they are unable to pay all or part of their medical bills. This program is based on the Federal Income Guidelines of the household, assets owned by the household, and household size.
Click here to download the application I Haz click aqui para descargar la aplicación
The documents below provide detailed information about our Financial Assistance program.
Please note, our Financial Assistance Policy only applies to the providers who are employed by Frederick Health. Those providers are listed in the link below. You can also find employed providers by reviewing our Find A Provider. All employed providers are located at practices that start with the name Frederick Health Medical Group (formerly known as Monocacy Health Partners), which is part of Frederick Health.
Frederick Health Medical Group Physician Listings
Charge Master and Price Estimator
The file posted here reflects charges for items and services provided by Frederick Health Hospital as of September 15, 2024. This type of file is commonly referred to as the hospital’s “chargemaster.” In Maryland, the average rate for hospital services—radiology, laboratory, intensive care day, etc.—is regulated by the Maryland Health Services Cost Review Commission (HSCRC), a state regulatory agency. Due to this unique rate-setting system, Frederick Health Hospital’s charges will be the same for all patients, even though each patient’s financial responsibility will vary based on various factors. The HSCRC sets average hospital rates on January 1 and July 1 every year. Frederick Health Hospital, and all other Maryland hospitals, plan to post this information semi-annually, on or shortly after January 1 and July 1 to coincide with hospital rate setting.
Hospital charges do not include charges for services performed by physicians or certain other providers, commonly referred to as professional fees, which are separate from the hospital bill. You may be billed separately for professional services.
Though the state sets hospital rates as of a certain date, hospital charges are allowed to fluctuate during the course of the year, and detailed charges for certain items may be different than the average approved rate that covers a larger group of services. That means charges on individual hospital bills may be different than the charges posted here. This is both allowable and normal as hospitals adjust charges frequently to comply with other regulations. Frederick Health Hospital, and other Maryland hospitals, believe that it is impractical to update charges that are posted more than twice per year because charges change frequently.
The file reflects an estimated self-pay (cash) charge, which includes a 2% discount for prompt payments in accordance with HSCRC regulations. Please see the above section regarding Frederick Health Hospital’s Financial Assistance Program for additional information regarding how to apply for financial assistance if needed.
For more information regarding the file below, please contact Jennifer Hulvey, Director of Reimbursement, at 240-566-3254 or JHulvey@Frederick.health.
Please click on the link below to access Frederick Health’s price estimate tool. You will receive an estimate for your hospital services customized to your health insurance plan including estimated charges and estimated patient responsibility.
https://frederickhealth.patientsimple.com/guest/#/index
No Surprise Act
Your Rights and Protections Against Surprise Medical Bills
Right to Receive a Good Faith Estimate of Expected Charges